Customer support
Email: wemetsite@gmail.com
Use this address for payment issues, wallet credit, refunds, account access, privacy requests, safety reports and other service questions.
When contacting us
For a payment issue, include the email used for your We Met account, the payment date, amount and transaction/reference ID. Never email your UPI PIN, card PIN, CVV, password or OTP.
Service region
We Met is an online service operated for customers in India. The calling experience is designed primarily for Malayalam conversations.
Payment-provider and legal merchant identity details must remain consistent with the information submitted during KYC.