Information we process
We Met may process account details, contact information, wallet balance, call status and duration, in-session text messages, payment references and status, direct-UPI payment evidence when enabled, reports, notifications and support messages.
How information is used
Information is used to operate accounts and calls, verify and reconcile payments, provide wallet credit, prevent fraud and abuse, respond to support requests, enforce safety rules and maintain the security of the service.
Voice and payment credentials
Voice audio is not recorded by this version of We Met. Customer phone numbers and email addresses are not displayed to listeners. We Met does not store UPI PINs, card PINs, card numbers or payment OTPs. Payment providers process sensitive payment credentials under their own terms.
Service providers and retention
Infrastructure, database and payment providers may process data only as required to provide the service. Records may be retained for operational, fraud-prevention, dispute, accounting or legal purposes and deleted or anonymised when no longer reasonably required.
Your requests
For account access, correction, deletion or privacy questions, email wemetsite@gmail.com. Some records may need to be retained where required for payment disputes, fraud prevention or legal compliance.